How we collect, use and protect your personal data
Secure Energy ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or booking services. We are a Gas Safe registered engineering business based in London.
By using our website or submitting a booking request, you agree to the practices described in this policy.
We only collect information that is necessary to provide our gas safety services. This includes:
We do not collect sensitive personal data such as financial information through our website. Payments are handled separately via bank transfer or card payment on the day of service.
We collect information in the following ways:
Your information is used solely for the following purposes:
We do not use your information for marketing purposes unless you have explicitly opted in. We never sell or rent your data to third parties.
Our online booking form is processed through Formspree, a secure third-party form handling service. When you submit the booking form, your data is transmitted to and stored by Formspree in accordance with their privacy policy. We then receive your booking details via email.
Emails and communications are stored in our business email account (Gmail) and on our work devices, which are password-protected.
Our website does not use tracking cookies or third-party analytics. We may use essential cookies required for website functionality (e.g., form handling). No personal data is collected automatically when you browse our site.
We retain your information for as long as necessary to fulfil the purposes outlined above:
After these periods, your data is securely deleted.
Under UK data protection law (UK GDPR), you have the right to:
To exercise any of these rights, please contact us at fixboiler4u@gmail.com or call 07742 441 639.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Secure Energy
Email: fixboiler4u@gmail.com
Phone: 07742 441 639
Address: London
We aim to respond to all data-related enquiries within 48 hours.
Last updated: August 2026